Business of Tech: Daily 10-Minute IT Services Insights

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MSP Radio

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.

Episodes · 25

MSPs Face New Risk: Customer Loyalty Drops When AI Replaces Human Interactio

Jun 23, 2026 · 12m

Operational Maturity vs. Service Uniformity: Insights from Joshua Liberman’s Transition

Jun 22, 2026 · 25m

AI Agents Outnumber IT Admins: Credential Sprawl and Network Risks with Chris Boehm

Jun 19, 2026 · 22m

AI Adoption Widens Operational Divide: Peter Kujawa on Service Leadership Index Data

Jun 18, 2026 · 38m

The Real AI Risk for MSPs: Who Verifies the Output When Clients Don’t Ask?

Jun 17, 2026 · 12m

Government AI Shutdown Exposes Hidden Vendor Dependencies for MSPs

Jun 16, 2026 · 11m

Atera’s AI Shift: Gil Pekelman on Accountability and Risk in Autonomous IT for MSPs

Jun 15, 2026 · 33m

New AI Governance Tools Are Table Stakes—Positioning, Not Stack, Drives MSP Growth

Jun 12, 2026 · 12m

Abraham Garver: Why Private Equity Rollups Push Smaller MSPs Into New Market Niches

Jun 11, 2026 · 31m

Pressure to Adopt AI Forces MSPs to Absorb Risks Designed by Platform Vendors

Jun 10, 2026 · 13m

ConnectWise Abandons ASIO: AI-Driven Platforms Shift Risk and Governance to MSPs

Jun 9, 2026 · 13m

Michael Privat: Data Weakness, Not AI Tools, Derails Enterprise AI Investments

Jun 8, 2026 · 21m

Consumption-Based AI Billing Increases Financial Risk for Unprepared MSPs

Jun 5, 2026 · 13m

Jay McBain on How Microsoft’s AI Billing Passes Risk and Liability to MSPs

Jun 4, 2026 · 39m

Vendor Outcomes, Warranties, and the Shift from Risk Manager to Delivery Arm for MSPs

Jun 3, 2026 · 13m

AI as Production Workload Makes Spend Limits and Logging Mandatory for MSPs

Jun 2, 2026 · 13m

Forced Arbitration in Tech Contracts: Brendan Ballou on Vendor Accountability Risks

Jun 1, 2026 · 23m

Governance, Not Enablement: Why Agentic AI Demands New MSP Service Models

May 29, 2026 · 15m

AI Liability and Data Risk Shifts: Veeam’s Platform Pivot and Rich Freeman on MSP Readiness

May 28, 2026 · 39m

Structured Vendor Programs Increase Operational Load for MSPs

May 27, 2026 · 15m

AI Governance Hurdles in Defense: Jason Tierney Examines CMMC Barriers for MSPs

May 26, 2026 · 26m

Google Redesigns Search: Automation Control Emerges as Core MSP Responsibility

May 22, 2026 · 13m

Security Proof Becomes an MSP Service: Insurance, Trustmarks, and the Evidence Operating Model

May 20, 2026 · 14m

Vendor-Integrated AI Increases Liability Exposure for MSPs Managing Client Systems

May 19, 2026 · 14m

Chad Gaydos on AI Moving Procurement from Record-Keeping to Automated Decision Execution

May 18, 2026 · 22m